Effective date: 2021-03-08

Privacy Policy for 10G SPECTRUM

At 10G SPECTRUM, accessible from https://10gspectrum.com, we prioritize the privacy of our users. This Privacy Policy outlines the types of information collected, how we use it, and your rights regarding your data. As we expand our offerings to include SaaS products and AI generative tools, this document also addresses their specific privacy implications.

If you have questions or require more information about our Privacy Policy, feel free to contact us.

This Privacy Policy applies to online activities and is relevant for visitors and users of 10G SPECTRUM's services. It does not extend to information collected offline or through other channels.

Consent

By using our website and services, you agree to this Privacy Policy and its terms.

Information We Collect

When you use our services, we may collect the following information:

• **Account Information**: Name, email address, phone number, company name, and other details provided during registration.
• **Communication Data**: Contents of messages, attachments, or inquiries sent to us.
• **Usage Data**: Information about how you interact with our website and SaaS products, such as log files and cookies.
• **Third-Party API Interactions**: Data processed by third-party APIs integrated into our SaaS products or AI tools.

The specific data requested and its purpose will always be clarified at the point of collection.

How We Use Your Information

We utilize the collected information for various purposes, including:

• Providing, maintaining, and improving our website and services.
• Developing new products, features, and tools, including AI-powered solutions.
• Enhancing user experience by understanding and analyzing usage patterns.
• Communicating updates, service notifications, and promotional content.
• Ensuring security and fraud prevention.
• Integrating third-party APIs for enhanced service functionality (e.g., AI generative tools).

Use of AI and SaaS Products

Our SaaS products and AI generative tools may leverage your data to enhance functionality. This includes:

• Using input data to improve model performance and train AI tools. Data used for this purpose will be anonymized and aggregated where possible.
• Processing your data through third-party APIs necessary for specific functionalities. We ensure that these third-party providers comply with strict data protection standards.

By using these tools, you acknowledge that some of your data may be processed in accordance with this Privacy Policy.

Log Files

We maintain log files as part of standard website operations, collecting data such as IP addresses, browser types, and timestamps. This information is used for analytics and troubleshooting purposes.

Cookies and Tracking Technologies

We use cookies to enhance user experience, store preferences, and analyze website usage. You can manage cookie settings through your browser. For more information, refer to our [Cookie Policy].

Data Sharing and Third-Party Services

We may share data with trusted third-party providers to deliver services effectively. These include:

• Hosting services and cloud storage providers.
• Third-party APIs integrated into our SaaS products (e.g., for AI functionality).
• Advertising and analytics partners.

We ensure all partners adhere to applicable data protection laws.

Your Rights

You have the following rights regarding your personal data:

• Access and obtain a copy of your data.
• Request corrections or updates to your data.
• Request deletion of your data under applicable laws.
• Restrict or object to specific data processing activities.
• Data portability to transfer your data to another provider.

To exercise these rights, contact us at info@10gspectrum.com. We will respond within the legally mandated timeframe.

Children's Privacy

We do not knowingly collect personal information from individuals under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Users will be notified of significant changes, and the effective date will be updated accordingly.