Terms and Conditions

1.1 The Company offers a range of services related to web development, app development, software products, SEO, and other related services. The scope of each service will be defined in a separate agreement or contract between the Company and the client. This agreement will specify the deliverables, timelines, and any additional terms agreed upon.

2.1 Provision of Accurate and Complete Information:

1. The client is responsible for providing the Company with accurate and complete information necessary for the provision of services.
2. Any delays, errors, or issues arising from incomplete or inaccurate information provided by the client shall not be the responsibility of the Company.
3. The client understands that the accuracy and completeness of the provided information are crucial for the successful execution of projects or services.

2.2 Adherence to Guidelines, Policies, and Requirements:

1. The client shall adhere to all guidelines, policies, and requirements set forth by the Company throughout the duration of the project or service.
2. Failure to comply with the Company's guidelines, policies, or requirements may result in the termination of services without any liability on the part of the Company.

2.3 Obtaining Licenses and Permissions:

1. The client acknowledges that they are solely responsible for obtaining any necessary licenses, permissions, or consents required for the use of third-party materials, including but not limited to images, logos, or content.
2. The client shall ensure that all materials provided to the Company for use in the project or service are either owned by the client or obtained with proper authorization.
3. The Company shall not be held liable for any infringements, disputes, or legal issues arising from the use of third-party materials provided by the client.

2.4 Compliance with Copyright and Intellectual Property Laws:

1. The client shall ensure that all materials, content, or intellectual property provided to the Company are owned by the client or used with proper authorization.
2. The client warrants that the use of any materials, content, or intellectual property provided to the Company will not infringe upon the rights of any third party.
3. The client shall indemnify and hold the Company harmless against any claims, liabilities, damages, or expenses arising from any copyright or intellectual property infringement related to the client-provided materials.

2.5 Non-Disclosure and Confidentiality:

1. The client acknowledges and agrees to maintain the confidentiality of any proprietary, confidential, or sensitive information shared by the Company during the course of the project or service.
2. The client shall not disclose, distribute, or use any confidential information provided by the Company for any purpose other than the agreed-upon project or service.
3. The client shall take necessary measures to protect the confidentiality of such information and shall not disclose it to any unauthorized third parties without the prior written consent of the Company.

2.6 Non-Compete:

1. The client agrees not to engage in any activities that directly compete with the Company's business or services during the project or service engagement and for a period of 12 months thereafter.
2. The client shall not solicit or hire any employees or contractors of the Company involved in the project or service without the Company's prior written consent.

By agreeing to these terms and conditions, the client acknowledges and accepts their responsibilities as outlined above. Failure to comply with these responsibilities may result in the termination of services or other appropriate actions as determined by the Company.

For further information or clarification regarding client responsibilities or any other aspects of our services, please refer to our full terms and conditions document or contact us at info@10gspectrum.com.

3.1 All intellectual property rights, including copyrights and trademarks, related to the services provided by the Company shall remain the exclusive property of the Company unless otherwise agreed upon in writing.

3.2 The client shall not reproduce, distribute, modify, or create derivative works of any materials provided by the Company without prior written consent. Any unauthorized use may result in legal action.

4.1 The Company shall not be held responsible for any damages, losses, or liabilities arising from the use or inability to use the services provided. This includes but is not limited to software malfunctions, data breaches, or errors in development. The client agrees to use the services at their own risk.

4.2 The Company shall not be liable for any third-party products, services, or content recommended, integrated, or utilized in conjunction with the Company's services. The client is responsible for conducting their own due diligence and assessing the suitability and risks associated with such third-party offerings.

5.1 The Company accepts digital transactions, such as UPI and check payments, as the sole method of payment. No other payment methods will be accepted.

5.2 Refunds, if applicable, will be processed within 7 business working days. The Company reserves the right to deduct any applicable fees, charges, or costs incurred during the refund process.

5.3 If the client cancels or stops the project after registration and commencement of work, the following refund policy will apply:

• If canceled within 3 days, 15% of the given amount will be deducted.
• If canceled within 7 days, 50% of the amount paid will be deducted, and the remaining 50% will be refunded.
• If canceled after 7 days, 75% of the amount paid will be deducted, and the remaining 25% will not be refunded.
• If canceled or stopped after 14 days, no refund will be initiated in any form.

5.4 For projects, the payment terms are as follows:

• 50% of the payment should be paid as an advance before project commencement.
• 25% of the payment should be paid after completion of half of the project.
• The remaining 25% of the payment should be paid before launching the project.
• The Company reserves the right to withhold the delivery of services until full payment is received.

6.1 The Client acknowledges and agrees that all information, materials, documents, and discussions shared by the Company during the course of providing services are considered confidential and proprietary information ("Confidential Information"). This includes, but is not limited to, project details, business strategies, intellectual property, trade secrets, pricing information, and any other information that is not publicly available.

6.2 The Client shall maintain strict confidentiality with respect to the Confidential Information and shall not disclose, share, or distribute any part of it to any third parties without the prior written consent of the Company. This obligation of confidentiality shall continue even after the termination or expiration of this Agreement.

6.3 The Client further agrees not to make copies or reproduce any Confidential Information without the Company's express permission. All documents, files, or materials shared by the Company, whether physical or digital, shall be used solely for the purpose of the project and shall not be shared with others unless explicitly authorized by the Company.

6.4 Communication between the Client and the Company shall be conducted through designated channels, such as email, WhatsApp, or other secure communication platforms. The Client shall exercise caution and ensure the confidentiality of information shared through these mediums, taking appropriate measures to protect sensitive data from unauthorized access or disclosure.

6.5 The Client acknowledges that any unauthorized disclosure or breach of confidentiality may result in irreparable harm to the Company. In the event of such breach, the Company reserves the right to seek legal remedies and damages to the fullest extent permitted by law.

6.6 It is understood that the Company's commitment to confidentiality does not extend to information that is publicly available, already known to the Client prior to disclosure, or obtained independently from a third party without breaching any obligations of confidentiality.

6.7 The Client shall promptly notify the Company of any known or suspected unauthorized use, disclosure, or breach of confidentiality related to the Confidential Information.

6.8 The obligations of confidentiality outlined in this section shall survive the termination or expiration of this Agreement.

By accepting these terms and conditions, the Client acknowledges the importance of maintaining confidentiality and agrees to abide by the provisions set forth in this section. Any violation of these confidentiality obligations may result in legal action and the pursuit of remedies available under the law.

At 10G Spectrum, we value open and effective communication with our clients. However, there are certain circumstances that may lead to the termination of our business relationship. We strive to maintain a professional and mutually beneficial partnership, and we expect our clients to adhere to our company rules and regulations. Please note the following conditions that may result in termination:

Violation of Company Rules and Regulations:

• If a client consistently questions or challenges our company's rules and regulations in a way that undermines our ability to deliver quality services, we may terminate the agreement.
• We expect clients to respect and abide by the terms and conditions set forth by 10G Spectrum.

Lack of Active Communication:

• Active communication is essential for the successful completion of projects and addressing any concerns or issues promptly.
• If a client fails to actively communicate regarding project progress, requirements, or payment discussions for an extended period, we reserve the right to terminate the agreement after providing a notice period of 30 days from the signed date of the agreement.

Non-Payment or Delayed Payment:

• Timely payment is crucial to sustaining a healthy business relationship. If a client consistently delays or fails to make payments as agreed upon, we may initiate termination proceedings.
• We understand that unforeseen circumstances may arise, and we encourage clients to communicate any financial difficulties to explore possible solutions.

7.1 Termination Due to Non-Payment:

• If services are terminated due to non-payment, the following conditions will apply:
• The outstanding amount will accrue an additional charge of 3% every 14 days from the due date until full payment is received.
• Access to any deliverables, project files, or services will remain suspended until the payment, including accrued charges, is cleared.
• We encourage clients to reach out regarding financial concerns to explore alternate solutions and avoid service disruptions.

Please note that termination is a last resort, and we will make every effort to resolve any issues or concerns in an amicable manner before considering termination. The decision to terminate will be made after careful consideration and evaluation of the situation.

Upon termination, any outstanding balances, including unpaid invoices or charges for services rendered, will become immediately due and payable. Access to any project-related materials or deliverables will be suspended, and ownership rights will remain with 10G Spectrum.

We believe in maintaining transparency and fairness in our business relationships, and we strive to provide exceptional service to our clients. However, it is essential to ensure that both parties uphold their responsibilities and comply with the terms and conditions agreed upon in the contractual agreement.

For further information or clarification regarding termination or any other aspects of our services, please feel free to contact us at info@10gspectrum.com.

8.1 This Agreement shall be governed by and construed in accordance with the laws of India.. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of Kerala, India..

9.1 If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10.1 This Agreement constitutes the entire understanding between the parties regarding the provision of services and supersedes any prior agreements or representations.

11.1 The quotes provided by 10G Spectrum ("Company") are valid for a period of 7 days from the date of issuance, unless otherwise specified. After the expiration of the quote, the Company reserves the right to revise the pricing and terms.

11.2 The prices quoted by the Company are exclusive of any applicable taxes, fees, or additional charges, unless expressly stated otherwise. The Client shall be responsible for the payment of all such taxes, fees, and charges as required by law.

11.3 To proceed with the project and secure the services of the Company, the Client shall be required to make a payment as specified in the quote or proposal. The payment terms, including the amount and due dates, will be clearly outlined in the quote or proposal.

11.4 The Company reserves the right to revise the quote or proposal if there are changes or modifications to the project scope, requirements, or specifications. Any additional work requested by the Client that falls outside the scope of the original quote or proposal may result in additional charges and a revised quote or proposal.

11.5 The Client acknowledges that any delays or failure to provide necessary information, materials, or approvals required for the project may result in delays in the delivery of services and may impact the project timeline and pricing. The Company shall not be held responsible for any such delays or associated costs.

11.6 In the event of project cancellation or termination by the Client, the Client shall be responsible for payment based on the work completed up to the cancellation or termination date, as well as any applicable cancellation fees or costs incurred by the Company.

11.7 The Company reserves the right to suspend or terminate the provision of services if the Client fails to make timely payments as specified in the quote or proposal. In such cases, the Company shall not be held liable for any damages or losses incurred by the Client.

11.8 Any changes or modifications requested by the Client after the acceptance of the quote or proposal may result in additional charges and may require a revised quote or proposal.

11.9 The Company shall make best efforts to deliver the agreed-upon services within the specified timeline. However, the timeline provided is an estimate and may be subject to change based on factors beyond the Company's control. The Company shall not be held liable for any delays in delivery beyond its reasonable control.

11.10 All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, related to the deliverables or services provided by the Company shall remain the property of the Company unless otherwise agreed in writing.

11.11 The quote provided by the Company is not a binding agreement or a legally enforceable contract until the Client signs the registration form and agreement, which will be provided by the Company upon the Client's satisfaction with the quote.

11.12 The registration form and agreement shall outline the detailed terms and conditions, project specifications, deliverables, payment terms, and any other relevant provisions. The Client is required to carefully review and sign the registration form and agreement to proceed with the project.

11.13 Upon receiving the signed registration form and agreement from the Client, the Company will commence the project as per the agreed-upon terms. Any changes or modifications to the project scope, timeline, or pricing shall be documented and agreed upon in writing by both parties.

11.14 The Client understands and acknowledges that the quote provided by the Company is an estimate based on the information and requirements provided by the Client. The final pricing and terms will be determined after the completion of the detailed project assessment and upon mutual agreement between the Client and the Company.

11.15 The Client agrees to provide accurate and complete information during the registration process and to promptly notify the Company of any changes or updates to the provided information. The Company shall not be held liable for any discrepancies or issues arising from inaccurate or outdated client information.

11.16 The Client acknowledges that any delays in signing the registration form and agreement may result in delays in commencing the project and the availability of resources. The Company shall not be held responsible for any such delays or associated consequences.

11.17 The registration form and agreement shall supersede any previous discussions, negotiations, or correspondence related to the project. Any amendments or modifications to the registration form and agreement shall be made in writing and duly signed by both parties.

By accepting a quote or proposal from 10G Spectrum, the Client acknowledges and agrees to the terms and conditions outlined in this section, including the payment terms, project scope, and associated responsibilities.